Dear __________ (name) Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. The problems that you mentioned have been brought to the attention of our housekeeping department. While the [...]
Monthly Archives: July 2008
Apology for over shipment
July 23, 2008 – 10:44 am
Dear ___________ (name) Please accept our apology for having shipped merchandise in excess of your purchase order. We have made an adjustment in your account to reflect this error and have arranged for _______________ (delivery service) to pick up the excess merchandise on ______________(date). We are sorry for the inconvenience this has caused you and [...]
