Dear _____________ (name) Thank you for your assistance in helping us to locate your payment of ____________ (date) which had not been credited to your account. Please accept our apology for this error and for the overdue notices we have sent to you. We appreciate your patronage and are sorry for the inconvenience caused to [...]
Monthly Archives: July 2008
Apology for not crediting payment from prompt payer
July 23, 2008 – 10:43 am
Dear ______________ (name) Thank you for your letter and the Photostat of your check, which showed that your account had been paid in full. While we are very sorry for the inconvenience this has caused you, the enclosure of your check enabled us to go through our records and pinpoint how this error occurred. Please [...]