Dear ____________ (name) This is to acknowledge receipt of your letter of ____________ (date)in which you set forth your reasons for cancelling your purchase order number __________ I am very sorry about the misunderstanding that led to this cancellation and has been taken up the matter to the management in order to ensure that a [...]
Monthly Archives: July 2008
Apology and proposal over shipped Merchandised
July 23, 2008 – 10:37 am
Dear ___________ In deference to your valuable time, I would like to get straight to the point and say that we were wrong. Your purchase order clearly stated ___________ (number).The shipment Of ___________ (number) was our error. Meanwhile, there are two options available at this time; you can keep the additional merchandise and we will [...]
