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Denial of request for additional discount

Dear ______________ This letter is in response to your inquiry regarding our flexibility in the discount rate we offer for early settlement of accounts. Our established discount is _______ % of the total invoiced amount when payment is received within _________ days of delivery. This figure is not one that has been arbitrarily chosen, but [...]

Complimentary letter to hotel

Dear _____________________ Our ______________________ (name of event) that was held at your hotel was extremely successful. The compliments that I have received on your staff’s courteousness and the excellent food that your chefs prepared for the occasion have been numerous. Thank you for helping to make our event a success.