Dear ___________ (name) Thank you for your recent correspondence regarding your account number ____________. We were able to track down the error and have credited your account accordingly. A report to this effect has also been sent to our credit reporting company. As of this date, your account balance is _____________. You are a valued [...]
Category Archives: Apology
Apology for poor service rating on customer questionnaire
July 23, 2008 – 10:45 am
Dear __________ (name) Thank you for taking the time to fill out our questionnaire during your stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. The problems that you mentioned have been brought to the attention of our housekeeping department. While the [...]
