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Category Archives: Apology

Apology for over shipment


Dear ___________ (name) Please accept our apology for having shipped merchandise in excess of your purchase order. We have made an adjustment in your account to reflect this error and have arranged for _______________ (delivery service) to pick up the excess merchandise on ______________(date). We are sorry for the inconvenience this has caused you and [...]





Apology for non-crediting payment


Dear _____________ (name) Thank you for your assistance in helping us to locate your payment of ____________ (date) which had not been credited to your account. Please accept our apology for this error and for the overdue notices we have sent to you. We appreciate your patronage and are sorry for the inconvenience caused to [...]