Dear _____________ Thank you for your letter of ___________ (date)in which you informed us that the ___________ (product) you purchased was ___________ (nature of problem). We are sorry that you experienced this problem and are enclosing _______________ (nature of compensation). While we make every attempt to insure that our products are up to the mark, [...]
Category Archives: Apology
Apology and request for Extension of time to deliver goods
July 23, 2008 – 10:39 am
Dear _____________ (name) This is to acknowledge that we are in receipt of your notice whereby you informed us that the goods shipped to you on ______________ (date) did not conform to our agreement dated ____________ (date). We regret this unintentional mistake on our part, the reasons for which were _________________________________________________ (explanation). While we recognize [...]
