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Category Archives: Apology

Apology and Replacement of Damaged goods


Dear _____________ (name) It was distressing to learn that the _____________ (product) we shipped to your firm last week arrived in bits and pieces. Per your request, a new shipment for ___________ (quantity) left our dock on ___________ (time) and is scheduled for delivery to you on _____________ (date). Please turn over the damaged goods [...]





Apology after Cancellation of order


Dear ____________ (name) This is to acknowledge receipt of your letter of ____________ (date)in which you set forth your reasons for cancelling your purchase order number __________ I am very sorry about the misunderstanding that led to this cancellation and has been taken up the matter to the management in order to ensure that a [...]