Dear ____________________

The ________________________ (name of the company) came into existence in __________ (year) and in these years has become one of the most successful catalogs on the market. For this, we are pleased, proud and grateful.

We are pleased because our customers have confirmed our beliefs that if the products we offer are new, exciting and innovative and of excellent quality, they will be purchased.

We are proud because we know we are a company that keeps its word to its customers, that guarantees that any merchandise can be returned within _________ days if it proves to be disappointing in any way, and that always lets our customers know if there is to be a delay in delivery.

We are grateful to customers like you, because you confirm our beliefs that fine service and quality results in satisfied customers. Without you, there would be no reason to be pleased or proud. We thank you for your orders and for giving us the opportunity to be of service to you.

Our special summer catalog is at the printers and should be in your home soon. We hope that you will be pleased with our new selections.