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Tag Archives: Customer related letters

Thank you for substitute check after denial of discount


Dear _________________ Thank you for your check in the amount of ________________ (amount) which was in payment of the discount you had inadvertently taken in paying our invoice. We are sorry that there was a misunderstanding regarding the period of time allowed in which to take advantage of our discount incentive and appreciate having had [...]



Thank you for favorable product review


Dear ___________________ Thank you for the favorable review you gave our new product, _________________________ (name of product). We are pleased that you found our product ___________________________ useful. We certainly enjoyed reading your review and would like to thank you once again for your kind words.