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Tag Archives: request letter for instructions

Request for instructions on return of wrong merchandise


Dear _______________ The ______________ (product) I received from you today is the wrong one. As you will note, I requested______________ (correct product), whereas the one that you sent is __________________________ (sent product). I will await your instructions about returning the unusable merchandise and I would appreciate it if you would fill my original order as [...]



Request for instructions on parts- only warranty repair


Dear ________________ This is to acknowledge our receipt of the above referenced product. If you will read our warranty for this product carefully, you will note that our one year guarantee covers parts only. Any labor required for repairs is covered for a _____________ day period following the date of purchase. Therefore, while there will [...]