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Request for refund of duplicate payment


Dear _______________ On ______________ (date) this office mailed to you a check of the amount of ___________ as per your _______________ (date) of invoice. After reviewing your file, I realized that this account had been paid in full on ____________ (date). I am enclosing a Photostat of our cancelled check __________ in the amount of [...]



Request for proof of merchandise return


Dear _________________ In reference to your letter of ________________ (date), we have no record of having received the merchandise you returned. In order to issue you a refund for the ________________ (amount), we request that you provide us with the following information: 1. Date you returned the merchandise 2. Form of shipment (UPS, Post office, [...]