Adjustment Letters

Bill Adjustment Letter

Write this type of letter when you are notifying the letter recipient about an adjustment on a bill, such as a utility or other bill. Include in your letter any pertinent details, such as the amount of the adjustment and the reason for it. Also, mention whether the adjustment will appear on a particular billing statement and whether the recipient needs to do anything else in order for the adjustment to take effect.

[Your letterhead, if desired; if not, your return address]

[Date of letter—month, day, and year]

[Recipient's first and last names]
[Company name]
[Street or P.O. box address]
[City, State ZIP code]

Dear [recipient's name]:

We are writing to notify you that per our telephone conversation with you on Wednesday, June 15, we will be adjusting your home telephone bill with our company in the amount of $10, no later than June 30th. This adjustment is taking place because we overcharged you on your most recent bill by the amount of the adjustment. You will see this adjustment on your next billing statement.

If we can provide additional assistance or you have other questions, please contact us at our toll-free phone number. Thank you for your business, and we look forward to continuing to serve you in the future.